Who you are booking with
Sheddington Manor, 144 Alliance Road, Belfast BT14 7JD, Northern Ireland. Contact the manor using our contact form for booking questions, changes or complaints. Your written confirmation identifies the booking arrangements and the contact responsible for your stay.
Your booking and confirmation
Choose your dates and all overnight guests to see the available stay and complete price. A date selection, enquiry, payment-processing screen or unconfirmed request does not by itself confirm a reservation. Where online payment is available, payment and live availability must both be verified before confirmation. If payment is unavailable, the website sends a stay request, takes no money and reserves no dates.
Price, fees and optional extras
The total shown for your selected dates includes the charges and taxes displayed in the price breakdown. Prices depend on dates, length of stay and all overnight guests, including children and infants. Add only the extras you want; their price and unit appear before you submit. Private-hire services require a separate quote. Promotions apply only when the selected stay meets their stated conditions.
Deposit and balance
The current published schedule is a 50% booking payment, with the balance due seven days before arrival. Stays booked within that period require full payment. Any fixed booking payment or separately refundable security deposit shown in your final quote applies to that booking. The checkout displays the amount due now, total, remaining balance and due date before payment. No money is taken when you send a stay request.
Cancellation and changes
Contact the manor promptly if your plans change. The current published booking policy describes paid prepayments as non-refundable. Any cancellation charge remains subject to applicable consumer law, fairness, the circumstances of cancellation and any refund you are legally entitled to. This wording does not remove your statutory rights or permit an unfair charge. Date changes require availability and written agreement; a new rate may apply. Read the cancellation and refunds page for further detail.
If the manor cannot provide the stay
We will contact you as soon as we know of a material problem and discuss the available options. If we cancel and cannot provide the agreed accommodation, payments for the service not supplied will be returned as required by law. This does not limit any other remedy you may have. We do not exclude responsibility where the law prevents us doing so.
Guests, pets and house arrangements
The home accommodates up to four overnight guests, including children and infants, in two bedrooms with two bathrooms. At least one adult must stay. Smoking is not allowed. Declare any pets and check the current permission, limits and charges before booking. Additional visitors, commercial filming, events and private hire need prior agreement. Confirm arrival, departure, access and any specific requirements with the manor before travelling.
Arrival and access
Use the arrival instructions in your written confirmation. If you expect a late arrival or need particular access arrangements, contact the manor before travel. We do not claim step-free access or specialist facilities that have not been verified. Ask about the entrance, rooms and bathrooms that matter to your stay.
Care of the property
Please look after the home and report damage or a problem promptly so that we can help. Any claim for damage must be supported by reasonable evidence and reflect a fair, actual cost. No automatic penalty or arbitrary charge is created by these terms.
Questions, complaints and your rights
Contact the manor through the contact page, quoting your booking reference and the issue. We will investigate and aim to resolve it directly. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or rights that cannot lawfully be limited. Your mandatory consumer rights apply regardless of these terms.
Website and policy version
These terms were updated on 6 November 2026. Keep your written confirmation and the terms supplied for your booking. Later website edits do not retrospectively replace an agreed booking contract.
